Thien Le,
A product designer and researcher based in
San Francisco. He cares deeply about designing human machine interactions with craft, thinks in systems, and makes complex workflows feel simple.
Previously designing at Mochi Health. Graduate of Carnegie Mellon University's School of Design & Human-Computer Interaction Institute.
Insurance Cases is a case management system used by 30+ internal agents to license and credential 400+ healthcare providers. As the sole product designer, I replaced a workflow scattered across multiple tools with a single system where agents can track case status, request documents, and manage deadlines in one place.
Redesigned key flows in the Mochi Health app, including onboarding, refill requests, and notifications, to make it easier for members to manage their care and feel confident about what happens next.
Designed new ways to discover meditations at Headspace, including a conversational recommendation experience and a routine builder, to help members build a lasting meditation practice.
Rebuilt Mochi Health’s design system from scattered, inconsistent files into a scalable foundation of components and shared tokens, aligning design and code through shared conventions and reducing inconsistencies across the product ecosystem.
A research discovery platform for Carnegie Mellon students that makes finding the right research project feel joyful rather than overwhelming, matching opportunities to each student’s interests, skills, and goals.
◦◦,`°.✽✦✽.Welcome to my sandbox.✽✦✽.°`,◦◦
Interaction Design, AI Interface
2026
An exploration into ambient context-aware AI mobile interactions. Mobile computing has been optimized for accessing information, what happens when it's optimized for recognizing opportunities instead?
Book Design, Historical Writing
2024
Beyond Trophies is an archive of artifacts spawning from iconic 2000– 2020s pop culture moments from American award shows that explores how celebrities and the public collaborate in creating pop culture.
Publication Design, Creative Direction
2021-2024
Lemon Publication is a biannual print publication showcasing creative student work at Carnegie Mellon University. After my first year at Carnegie Mellon, a friend and I noticed a schism between the creative and scientific communities on campus, so we gathered a group of friends and started collecting Lemons!
Rice with Salt is a revisit to the food, memories, and experiences I had growing up as a first generation Vietnamese-American. It tells of my love for food and my process of becoming. Through photos, interviews with my parents, and recipes, I explore how Vietnamese food has shaped my understanding of myself and questions of class, race and belonging.
Visual Identity, Art Direction
2023
Impact CMU is an end-of-year showcase of student-led social good projects and initiatives at Carnegie Mellon University. I led the creation of the visual identity for the event and art direction across web, print, merch, social, and environmental assets.
